Privacy Policy
Privacy Policy
At Velocity Fintrust, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, book, or purchase VinFast Electric Vehicles (EVs).
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information: Name, contact details (email, phone), address, and documents submitted for booking or purchase.
Vehicle Preferences: Model, color, financing preferences, and booking details.
Technical Data: IP address, browser type, device information, pages visited on our website.
User-Provided Content: Feedback, queries, or messages submitted via forms or chats.
How We Use Your Information
Who we can share your data with
Your information is used for:
Processing bookings, payments, and deliveries
Providing customer support and after-sales service
Sending updates, offers, and notifications relevant to your vehicle or booking
Improving our website and services
We do not sell or rent your personal data to third parties for marketing purposes.
Sharing Your Information
Your data may be shared with:
Authorized VinFast dealerships and service partners for booking, delivery, or warranty purposes
Payment gateways and insurance providers to facilitate transactions
Government or regulatory authorities, if required by law
All third parties are required to use your information only for the purpose specified and maintain confidentiality.
Cookies & Tracking
We use cookies and similar technologies to enhance your experience, remember preferences, and improve website functionality.
You can disable cookies in your browser, but some website features may not function properly.
Data Security
We take reasonable technical, administrative, and physical measures to protect your data from unauthorized access or misuse.
Data Retention
Your information will be stored only as long as necessary to provide services and comply with legal obligations.
Data no longer required will be securely deleted or anonymized.
Your Rights
You have the right to:
Access and review your personal information
Request corrections to inaccurate or incomplete information
Request deletion of your personal information, subject to legal requirements
Opt-out of promotional communications
To exercise these rights, contact us at the details below.
Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on the website, and continued use of our services constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or your data:
Velocity Fintrust – Authorized VinFast EV Dealer
Email: sales@vinfastjaipur.com
Phone: 91 76888 66691